Effective Date: 01/01/2026
Last Updated: 15/10/2026
1. Introduction
At TSA Service, trading as “TSA – France Immigration and Integration Center” (SIREN 920 759 255, SIRET 920 759 255 00010, APE/NAF code 8899B), we recognize the importance of privacy and the protection of personal data. We are committed to processing your information transparently, securely, and in compliance with applicable regulations, including the French Data Protection Act (Loi Informatique et Libertés) and the General Data Protection Regulation (GDPR).
This privacy policy explains how we collect, use, and safeguard your data when you use our website www.tsafr.com and our services.
2. Data Collection and Purpose
We only collect the information necessary to enhance our services and meet user needs. All data is processed securely and confidentially.
2.1 Types of Data Collected We may collect the following types of personal data:
Identification Data: Name, surname, postal address, email, phone number.
Administrative Data: Copies of identity documents, residency status, administrative file number.
Connection Data: IP address, device type, browser used, pages visited.
Payment Data: Banking details for transaction processing.
Communication Data: History of interactions with our support team.
2.2 Purpose of Data Processing
Your data is collected for the following purposes:
Service Provision: Processing requests and managing customer files.
User Experience Enhancement: Customizing services and optimizing the website.
Legal Compliance: Ensuring adherence to regulatory requirements.
Security and Fraud Prevention: Protecting against fraudulent activities.
Marketing Communication: Sending information and promotional offers (only with your prior consent).
3. Data Retention Period
We retain your data only for as long as necessary for the specified processing purposes:
Data Type
Contact Data
Retention Period
3 years after the last interaction
Client File Data Duration of the contract + 5 years
Payment Data 10 years (as per tax regulations)
Marketing Data Until consent is withdrawn or up to 25 months
Analytical Data 25 months after collection
4. Data Security and Protection
We implement strict technical and organizational security measures to safeguard your data against unauthorized access, loss, alteration, or disclosure. Our servers are secured and accessible only to authorized personnel. We use encryption protocols and advanced security tools to maintain the integrity of your information.
5. Data Sharing and Subcontracting
Your data may be shared with:
Service Providers: Hosting, maintenance, and payment solutions providers.
Legal Authorities: When required by law.
Marketing Partners: Only with your explicit consent.
We do not sell or rent your data to third parties.
6. Your Rights
Under applicable law, you have the following rights regarding your personal data:
Right of Access: Review the information we hold about you.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request the deletion of your data under certain conditions.
Right to Restriction: Temporarily limit the processing of your data.
Right to Data Portability: Retrieve your data in a structured and readable format.
Right to Object: Refuse the use of your data for marketing purposes.
To exercise your rights, contact us via helloweb[at]tsafr.com or by mail at: TSA Service, 10
RUE ST VINCENT DE PAUL, 75010 PARIS
We will process your request within one month.
7. Use of Cookies
We use cookies to:
Improve your browsing experience on our website.
Analyze performance and optimize our platform.
Personalize content and advertisements.
You can manage your cookie preferences at any time via your browser settings. For more details, refer to our Cookie Policy.
8. Changes to the Privacy Policy
TSA Service reserves the right to modify this policy at any time to ensure compliance with legal and regulatory developments. Any updates will be published on our website. We encourage you to regularly review this page to stay informed of any changes. Contact For any questions regarding this privacy policy, you can contact us via:
Email: helloweb[at]tsafr.com
Postal Mail: TSA Service, 10 RUE ST VINCENT DE PAUL, 75010 PARIS
We are available to address any concerns related to your personal data and its protection.
9. Websites Covered and Additional Information
9.1 Websites covered
This privacy policy applies to all the websites of TSA Service: www.tsafr.com, www.parisvisa.com and www.tsafrench.com. It covers the personal data you send us through these websites (contact forms, eligibility test, phone, email and WhatsApp).
9.2 Legal basis of the processing
Handling your request and your file: performance of a contract, or steps taken at your request before a contract.
Accounting, tax and legal obligations: compliance with a legal obligation.
Marketing messages and non-essential cookies: your consent, which you can withdraw at any time.
Security of our websites and prevention of fraud: our legitimate interest.
9.3 Sensitive information
Some files can include health information, for example for a residence permit for medical reasons. We process this information only with your explicit consent and only for your file.
9.4 Partner lawyers and administrations
When your case requires a lawyer, for example to challenge a decision before a court, we share the information needed for your case with our partner lawyers, with your agreement. When we help you with an application, the information needed can also be sent to the competent administrations.
9.5 WhatsApp and transfers outside the European Union
If you contact us on WhatsApp, your messages and the documents you send are also processed by WhatsApp (Meta Platforms Ireland Limited) under its own privacy policy. We use the documents you send only to handle your request. Some of our service providers, such as messaging and email providers, may process data outside the European Union. In this case, the transfer is covered by the safeguards required by the GDPR, such as a decision of the European Commission or standard contractual clauses. If you prefer, you can contact us by email or by phone instead.
9.6 Audience measurement (Google Analytics)
On www.parisvisa.com, we use Google Analytics (Google Ireland Limited) to count visits and improve the website, only if you click “Accept” on the cookie banner. If you click “Reject”, Google Analytics is not loaded. Google may process this data outside the European Union; the transfer is covered by the safeguards required by the GDPR, such as the EU-U.S. Data Privacy Framework. The data is kept for no more than 14 months. You can change your choice at any time with the “Manage consent” button at the bottom of the page. More details: Cookie Policy of parisvisa.com.
9.7 Right to lodge a complaint
If you think that your rights are not respected, you can lodge a complaint with the CNIL (Commission nationale de l’informatique et des libertés), 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, or online at www.cnil.fr.
10. TSA Academy: booking French classes on www.tsafrench.com
10.1 Information we receive when you book a class
When you book a class, pre-register or join a waiting list on www.tsafrench.com, we receive: your name, phone number (and whether you use WhatsApp), e-mail address, French level, the language in which you want us to call you, the language of the contract translation you chose, and whether you want to receive our news. During your course, we also keep your class, your contract, your payments (amounts and dates) and your attendance.
10.2 Online payment
Online payments are handled by Stripe (Stripe Payments Europe, Limited, Ireland). Your card details are entered only on the Stripe payment page: TSA never sees or keeps your card number.
10.3 Student space and cookie
To open your student space, you receive a login link by e-mail, valid for 15 minutes and usable once. The cookie “tsares_s” then keeps you logged in for 24 hours on this device. This cookie is necessary for the service and is used for nothing else. To protect the website against abuse, the IP address used to book or to ask for a login link is kept for 1 hour at most.
10.4 Legal basis
Managing your booking, contract, classes, payments and student space is necessary for the performance of the contract. Our news and offers are sent only if you ticked the box provided; you can stop them at any time.
10.5 Who can see this information
The TSA Academy team (reception, management and your teacher, for the class list and attendance), Stripe for payments, and Google Workspace (Google Ireland Limited) for sending our e-mails.
10.6 How long we keep it (for TSA Academy classes, these periods replace those of section 3)
Student information is kept for 3 years after the end of the course, then deleted. Pre-registrations and waiting lists without a booking are deleted 3 years after your last contact. Payment and accounting documents are kept for 10 years, as required by law.