Effective Date: 01/01/2025
Last Updated: 01/03/2025
1. Introduction
At TSA Service, we recognize the importance of privacy and the protection of personal data. We are committed to processing your information transparently, securely, and in compliance with applicable regulations, including the French Data Protection Act (Loi Informatique et Libertés) and the General Data Protection Regulation (GDPR).
This privacy policy explains how we collect, use, and safeguard your data when you use our website www.tsafr.com and our services.
2. Data Collection and Purpose
We only collect the information necessary to enhance our services and meet user needs. All data is processed securely and confidentially.
2.1 Types of Data Collected We may collect the following types of personal data:
- Identification Data: Name, surname, postal address, email, phone number.
- Administrative Data: Copies of identity documents, residency status, administrative file number.
- Connection Data: IP address, device type, browser used, pages visited.
- Payment Data: Banking details for transaction processing.
- Communication Data: History of interactions with our support team.
2.2 Purpose of Data Processing
- Your data is collected for the following purposes:
- Service Provision: Processing requests and managing customer files.
- User Experience Enhancement: Customizing services and optimizing the website.
- Legal Compliance: Ensuring adherence to regulatory requirements.
- Security and Fraud Prevention: Protecting against fraudulent activities.
- Marketing Communication: Sending information and promotional offers (only with your prior consent).
3. Data Retention Period
We retain your data only for as long as necessary for the specified processing purposes:
Data Type
Contact Data
Retention Period
3 years after the last interaction
Client File Data Duration of the contract + 5 years
Payment Data 10 years (as per tax regulations)
Marketing Data Until consent is withdrawn or up to 25 months
Analytical Data 25 months after collection
4. Data Security and Protection
We implement strict technical and organizational security measures to safeguard your data against unauthorized access, loss, alteration, or disclosure. Our servers are secured and accessible only to authorized personnel. We use encryption protocols and advanced security tools to maintain the integrity of your information.
5. Data Sharing and Subcontracting
Your data may be shared with:
- Service Providers: Hosting, maintenance, and payment solutions providers.
- Legal Authorities: When required by law.
- Marketing Partners: Only with your explicit consent.
We do not sell or rent your data to third parties.
6. Your Rights
Under applicable law, you have the following rights regarding your personal data:
- Right of Access: Review the information we hold about you.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your data under certain conditions.
- Right to Restriction: Temporarily limit the processing of your data.
- Right to Data Portability: Retrieve your data in a structured and readable format.
- Right to Object: Refuse the use of your data for marketing purposes.
To exercise your rights, contact us via helloweb[at]tsafr.com or by mail at: TSA Service, 10
RUE ST VINCENT DE PAUL, 75010 PARIS
We will process your request within one month.
7. Use of Cookies
We use cookies to:
- Improve your browsing experience on our website.
- Analyze performance and optimize our platform.
- Personalize content and advertisements.
You can manage your cookie preferences at any time via your browser settings. For more details, refer to our Cookie Policy.
8. Changes to the Privacy Policy
TSA Service reserves the right to modify this policy at any time to ensure compliance with legal and regulatory developments. Any updates will be published on our website. We encourage you to regularly review this page to stay informed of any changes. Contact For any questions regarding this privacy policy, you can contact us via:
- Email: helloweb[at]tsafr.com
- Postal Mail: TSA Service, 10 RUE ST VINCENT DE PAUL, 75010 PARIS
We are available to address any concerns related to your personal data and its protection.